How My Private Clinic collects, uses and protects your personal and medical information.
This Privacy Policy explains how Highgate Medical Ltd (trading as My Private Clinic) collects, uses, stores and protects your personal information when you use our website or services.
Data Controller: Highgate Medical Ltd, Fatima Health Centre, 228 Garstang Road, Fulwood, Preston, PR2 9QB. Contact: hello@myprivateclinic.co.uk.
We process your data under the following legal bases: contractual necessity (to provide services you've requested), legal obligation (compliance with health and safety law), and legitimate interests (improving our services).
Your medical records are stored securely and confidentially. We will not share your medical information with third parties without your consent, except where required by law or in the event of a safeguarding concern.
Medical records are retained for a minimum of 8 years in line with NHS and GMC guidance. Contact and payment data is retained for 7 years for legal and accounting purposes.
Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion (where legally permitted), object to processing, and data portability. To exercise these rights, contact us at hello@myprivateclinic.co.uk.
We use Google Analytics to understand how visitors use our website. This may set cookies on your device. You can control cookies through your browser settings.
We may share data with trusted third parties including our appointment booking system (Jump Health), email service (Resend), and payment processor. All third parties are required to maintain appropriate data security standards.
For any privacy concerns or requests, contact us at hello@myprivateclinic.co.uk or write to us at Fatima Health Centre, 228 Garstang Road, Fulwood, Preston, PR2 9QB.